The real time booking diary
allows the booking of a service through an Internet web
page or mobile phone. The functionality of the booking diary
can be at various levels and an explanation of exactly how
it can enhance your customer service is best left to our
However, a brief conceptualisation of the advanced version is described to see whether it can gleam an interest.
Imagine your daily booking
diary via interaction with your information system knowing
where you’re situated at any point in the day i.e.
whether you’re running ahead of time or behind. Now
envision your client opting for the ability to be informed
say 20 mins ahead of a scheduled appointment what time he/she
should now enter your premise. The client gets informed
through an SMS message and this can be done without any
assistance of your staff. How many times have you been booked
into an appointment where the facility is running far from
where they are meant to be and you’re the person who
Now that the concept has been supplied why not take a look at how it can improve your overall customer service.
Lastly, as previously mentioned not all of our products and services have had a mentioning through this summarisation. If there are any questions regarding how else our organization can assist, then by all means make contact - you may be surprised at the performance versus dollar aspect that Utilize Technology delivers.